IRCC Portal : Apply online to visit Canada

We have different sign-in accounts for some applications.

You may need a different account to apply, depending on the application you submit.

Review your immigration program information to get instructions on how to apply:

• Visit Canada (includes visas and electronic travel authorizations)
• Immigrate to Canada (includes family sponsorship, Express Entry and other economic immigration programs)
• Work in Canada (includes work permits and International Experience Canada)
• Study in Canada (includes study permits and extensions)
• Canadian citizenship (includes applying for citizenship and proof of citizenship)
• Refugees and asylum (includes asylum claims and sponsoring refugees)

• IRCC has asked me for a new document. How do I submit it?
• I don’t see the option to upload documents in my account, even though IRCC has asked for it. What do I do?

• What file formats can I upload to my account?
• Is there a file size limit for documents I upload to my account?

• My documents are too large to upload. How do I reduce the file size?
• I need to add more than 1 file to my online application, but there is only 1 field to upload documents. What can I do?

• How can I change my address or contact information for my immigration or citizenship application?

• What do I do if I have technical problems when applying online?

• How do I upgrade my web browser?
• Why do I need to clear my browser cache?

• Too many attempts You may get a failure message if you make too many unsuccessful attempts to sign in during the same session. Close your browser window or tab and try again.
• Experiencing technical difficulties The site could be down for a number of reasons, including for system maintenance. We apologize for the inconvenience. Try again later.
• Session expired For security reasons, your session will be closed if it’s inactive for a certain number of minutes. Sign in again.

Find answers to questions about

• common technical issues
• other topics

It can take up to 5 days for an application to show up in your account after we receive it. We’re working to shorten this wait time.

If you don’t see your application after 5 days, contact us and report a technical problem. This issue will not delay the processing of your application.