This site and some of it's functionality will not work on Internet Explorer. Please use a more modern browser.

We've updated our Privacy Policy

TCA is committed to protecting your privacy and keeping you informed. Click here to read our Privacy Policy (PDF) and learn how your information is collected, used, stored, shared and protected.

More Choices Ahead! The San Bernardino County Transportation Authority’s SB Express Lanes on I-10 are now open!

Spend less time in traffic with the new SB Express Lanes on I-10. If you already have a FasTrak ® account, then you’re set to drive.

The Toll Roads is the account and payment processing partner for SB Express Lanes. Because of this, both The Toll Roads and SB Express Lanes drivers can get assistance at our new San Bernardino County Customer Service Walk-In Center. To learn more about the partnership, please click here. To learn more about the SB Express Lanes, please visit their website at SBExpressLanes.com.

Important Customer Advisory Regarding Nationwide Text Phishing Scam

The Toll Roads is advising drivers to disregard phishing texts being sent to their phones that detail a specific outstanding toll amount. If you receive a text and are unsure, The Toll Roads customers can verify valid text notifications by logging into their account. On the dashboard, scroll down to account security and click “Notification Verification” or use the direct link at https://secure.thetollroads.com/accounts/notification-verification.

If you receive a phishing text, please file a complaint at www.ic3.gov. This is a site dedicated to sharing information on Internet crimes across law enforcement agencies.

In this section

What is a toll road violation and what is the process for resolving a violation?

If a driver uses The Toll Roads and does not have a FasTrak ® account or pay their toll(s) online, a violation will be processed for each transaction. A violation penalty will be assessed in addition to the toll, consistent with our current policy for non-payment.

To meet our obligation to collect tolls for every vehicle that uses The Toll Roads, a violation enforcement process is in place:

• If a driver passes through a tolled location without paying using FasTrak or our online payment method, pictures of the vehicle are taken.
• The pictures are reviewed and the plate information is sent to the Department of Motor Vehicles (DMV). The DMV provides the name and address of the registered owner. The registered owner will receive a violation notice in the mail (usually within two weeks).
• Each violation transaction is assessed a $57.50 penalty in addition to the toll amount due. If the registered owner has no previous violations, the penalties will be waived. This is a courtesy for first time violators only.
• If a driver fails to respond as outlined in the violation notice, an additional $42.50 penalty may be assessed and a hold may be placed on the vehicle's registration.
• Violation notices are mailed to the address the DMV has on file for the vehicle at the time of the violation.

If you have questions, please call our Violations Department at (949) 727-4800.